PAYMENT POLICIES AND RESERVATIONS
All prices are in Canadian dollars. A first non-refundable 30% deposit is required at reservation to confirm your seat and your booking to be effective. The rest of the invoice is due 60 days prior to your departure date for overnight and multi days tours. For day tour only the rest of the payment can be accepted on site on the same day on requested in cash otherwise full payment have to be done via e-transfert of wire transfert at reservation.
​
CANCELLATIONS
For multi-day tours:
Cancellations after booking are subject to a 30% non-refundable deposit. Cancellations between 60 – 30 days prior to start of tour are subject to 75% penalty of total tour cost. Finally, for cancellations less than 30 days prior to the tour, the cost will be 100% non-refundable.
If the tour is cancelled by Roam Wild Yukon trek, we guaranteed a full refund.
Change of itinerary can occur at anytime for extreme weather conditions and safety
For day trips (Full day, half day):
The price of the tour and transportation has to be paid in full for the booking to be effective. This amount is 100% non-refundable.
If the tour is cancelled by Roam WIld Yukon Trek we guaranteed a full refund.
​
TRAVEL INSURANCES AND LIABILITY
For multi-days tour, you are highly recommend to have travel insurance which provides cover for medical expenses and emergency repatriation in the event of an accident or illness during your holiday. We may request proof of such insurance. You are also strongly recommended to have insurance in place to provide cover in the event of your cancelling your holiday.
Note for most Europeens travelling to Canada a visa is now required that need a time ahead to obtain. Make sure you have all your papers before leaving.
Please remember that horse riding and all other forms of contact with horses and sled dogs involve the inherent risk of injury (which can be life changing in nature), damage to property and even death. The best behaved horses can be unpredictable at times and all manner of situations can frighten them. Accidents can happen at any time including within the riding centre or stables. In addition a condition of your booking we ask that you complete and sign a waiver – Acceptance of Risk form- find here
​
​
​
​
​
​
EQUIPMENTS FOR MULTI-DAYS TOURS
Supported horse hike
​Your personal gears are all going to be transported by pack horses. A soft waterproof 70 liter bag is provided for each guest for your personal luggage and a saddle bag. A limit of 10kg/pers is set. What you’ll need to have with you.
· Sleeping mat
· Sleeping bag (temperature rating between -5 to -10 C)
· Heavy duty waterproof jacket and pants
· Boots (riding or hiking boots comfortable and waterproof)
· Another pair of comfortable shoe or slipper for the camp
· Riding helmet, (mandatory) Hat for the sun
· Warm wool hat
· Light neck warmer (warm one for August and September)
· Warm waterproof riding gloves
· Warm clothes (2x wool sweater or technical fleece or small down jacket)
· Technical thermal underwear (2x top and bottom)
· Riding pants and casual pants
· T shirt
· Sunglasses
· Pocket knife
· Water bottle one in metal can be use as hot water bottle at night
· Thermos
· Swimming suit and a small compact towel
· Personal pharmacy kit, we do carry a complete first aid kit
· Wet ones, biodegradable shampoo and soap, sun cream, lip balm
· Camera and headlamp with extra batteries or external battery
· Book to read, writing notebook
· Extra small dry bag to separate clean, dirty and small items in the saddle bag.
​· You can bring your own seat saver if you wish